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Business Etiquette 101: Owners and Clients-The Proper Way to Conduct Business

Whether you're building your own business and brand or you're a client seeking services, properly engaging in professional business etiquette is at the cornerstone of your success. Our aim is to help you learn the basic professional codes of conduct when conducting business.

Untamed Publishing is proud to have guest blogger, Tammie T. Bell-Davis, Entrepreneur/CEO of Poetic Designs NJ and Radio Host to bring her professional business knowledge that will provide the gems you'll need to help with your business and brand.


Business Etiquette 101

Hello my business counterparts! I am Tammie T. Bell-Davis, Entrepreneur/CEO of Poetic Designs NJ.

Navigating business tactics is no easy task, it takes a lot of trial and error to know what will or won’t work for your business. Your business is your brand. YOU are your brand and how you conduct it is a factor in your success. During many years of building my brand, I have learned to think like a consumer to better my skills as a business owner, and I’d like to share some knowledge with you.

When You Inquire To Do Business With A Company:

~Research the company website and/or references beforehand to familiarize yourself with their services.

~Whether in person, by phone or online always introduce yourself professionally by name and company.

~Be clear and concise on the type of business/service you’d like to receive or offer.

~If you are offering a service please be prepared with numbers and statistics of proof of how working with you will help the company gain. A professional company will want that information versus your word of mouth.

~All correspondence must be handled professionally. Never answer a question or end a conversation with words like: yup/thanks/later, that shows poor business practice.

~If you choose to do business with a friend or family member, approach them respectfully just as you would any other business. Keep it professional in all correspondence and never expect a discount.

~Whether you’re a business owner or potential client, always respond to emails and phone calls and always do so in a timely matter. You can lose business by making a company wait to hear back from you.

Business Owners:

These are just a few tips to help you better navigate through your business ventures. As I mentioned before, YOU are your brand. How you walk, talk and conduct yourself affects your business and how potential clients will decide whether to do business with you. No matter your level of education remember clients are turned off with unprofessional verbiage and actions.


Small businesses don’t often have the production of large companies and usually are a staff of 1 to 3. With this in mind, please understand they work longer and harder to gain business and trust yet their time is often underpaid. They must do production, marketing and promotion on a very little budget and can’t compete with the lower prices of big companies, so if you choose to do business with them don’t try to nickel and dime them out of profit they need to continue building.

Business, it really doesn’t take a genius to understand how it works. Conduct it how you want to be treated. Always seek knowledge on how to be better and put yourself in the mind of those you want to reach. Professionalism is key.

All my best to you,

Tammie T. Bell-Davis

Entrepreneur/Author/Radio Host/Indie Artist

Poetic Designs


Tammie T. Bell-Davis is an entrepreneur, author, radio host and indie artist. Please stay connected with her business for the best in professionalism and service. Have you been poetically designed? Check out Poetic Designs NJ for any occasion!

Poetic Designs

IG: poeticdesignsgiftsanddesserts


No matter your skill set or how many tools you have to run a successful business, it starts and ends with U. Proper business etiquette boils down to the first rules of common courtesy: treat others the way you would like to be treated. Remember, invest in yourself and others will invest in U.

Until next time...

Untamably Yours,

Untamed Publishing

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